Welcome to Pamela Mmutlane's Portfolio
I believe that anything worth doing is worth doing well.
I am a motivated, passionate, and determined individual with a relentless work ethic. Ambitious and driven, I hold consistency as a core value and firmly believe that I can achieve anything I set my mind to. Growth is central to my journey—I am committed to evolving and becoming the best version of myself. I thrive on change, embrace challenges, and remain open to new experiences and perspectives.
With an optimistic outlook, I choose to see the good in every opportunity life presents. Versatile, adaptable, and forward-thinking, I transform dreams into actionable goals and goals into tangible achievements. I am Africa’s greatest story in the making.
I think of myself as a song. My words are a melody flowing to the beat of my heart and are in sync with my thoughts. Some can't get enough of me; they put me on repeat for hours. Each time, they fall in love with my energy. Some skip me without giving me a chance. Amiable, but not for everyone. Still, each time, I get better than I was before.
Pamela Mmutlane's
PROFESSIONAL PORTFOLIO
+27620588525
Email:
pixel_589@outlook.com
matshepommutlane141@gmail.com
Location:
Johannesburg 1862, Gauteng , South Africa
Date of Birth:
15 August 1999
Phone:
EXPERIENCE
February - May 2018
Cashier
Game Store
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Managed customer transactions efficiently, ensuring a seamless checkout experience.
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Delivered exceptional customer service, fostering a welcoming and supportive shopping environment.
June - August 2019
Talk Intelligence
Lead Generator
Spearheaded lead generation initiatives, significantly bolstering the sales team's performance and revenue growth.
May 2022- January 2023
Cashier & Retailer
Krispy Kreme Doughnuts
Managed customer transactions with efficiency and accuracy, ensuring a seamless checkout experience.
January - May 2024
Call Centre Agent
Merchants South Africa
Delivered exceptional customer service and support via telephone, ensuring client satisfaction and issue resolution.
EDUCATION
2017
Matric Certificate
Fidelitas Comprehensive School
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Achieved Grade 12 completion.
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Awarded first place in Tourism at the Grade 12 level.
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Attained Bachelor's pass status.
2018
Call Centre Certificate
Hillcross Business College
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Proficient in telecommunications.
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Skilled in client assistance via phone.
2020
Systems Development Certificate
Believers Care Society
Acquired foundational programming skills in HTML, CSS, JavaScript, and Python
2021
Data Science Orientation
IBM
Acquired foundational knowledge in Data Science and explored potential career trajectories.
2022
CompTIA A+
VMC Academy
Acquired foundational knowledge in Data Science and explored potential career trajectories.
2023
Equals Tech4Girls
E-Mentorship for Soft skills
Enhanced Time Management, Leadership, and Soft Skills through weekly task-oriented learning, fostering Communication proficiency, Self-confidence, and Personal Development.
2024
Prompt Engineering for ChatGPT
Vanderbilt University
Developed proficiency in Prompt Engineering for ChatGPT, enhancing AI integration for active learning and critical thinking augmentation.
2024
Virtual Assistant
ALX
Accomplished Virtual Assistant with expertise in managing international client relations, minute-taking, scheduling, and email management.
2024
Generative AI for Project Managers
Project Management Institute
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Hands-on microlearning course designed to empower project practitioners with generative AI application skills.
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Engage in active exploration and application of generative AI techniques.
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Gain insights from experienced project managers on practical generative AI uses in real-world projects.
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Develop the confidence to integrate generative AI into project workflows, boosting productivity and driving outstanding results.
SKILLS
Customer Relations – Experienced
Content Creation & Storytelling – Experienced
Interpersonal Effectiveness - Proficient
Performance & Acting – Proficient
Project Coordination – Beginner
Networking Essentials – Beginner
Telecommunications - Experienced
Communication & Collaboration – Experienced
Virtual Assistance – Proficient
Programming Fundamentals – Beginner
Data Science Foundations – Beginner
Cloud Computing Basics – Beginner
EXPERTISE
Acting & Modeling
Communication & Collaboration
Creative Expression: Voiceover & Writing
I am an aspiring actress with experience working as an extra in commercials for brands like Standard Bank and Curve Fragrance. I've completed three professional photoshoots in collaboration with Kingclip Casting Agency and Tourism Queen Africa. My goal is to continue growing in the entertainment industry through exciting collaborations and creative projects.
In the gallery you'll find a showcase of the diverse roles I’ve embodied. As a versatile individual, I thrive on transforming into different characters, using each role as an opportunity to express creativity, explore new perspectives, and celebrate diversity.
During my journey with the ALX Foundations Program, I gained valuable insights into Personal Development, Goal Setting, Research, Team Projects, and Personal Branding. I developed key meta-skills, including Communicating for Impact, Leading Self and Others, Quantitative Reasoning, Managing Complex Tasks, Entrepreneurial Thinking, and Critical Thinking.
Additionally, my participation in GirlCode's E-Mentorship Program significantly enhanced my soft skills, boosting my self-confidence, leadership abilities, and communication skills.
As a team leader on a collaborative project, I led the team in tackling a global challenge by creating a clear problem statement and developing innovative solutions. Our work involved collecting and analyzing data to create visualizations, designing wireframes and prototypes, and delivering a compelling video presentation. This experience solidified my ability to work effectively in diverse teams, manage complex tasks, and deliver impactful results.
I have a deep passion for creative writing and poetry, which I channel into voiceover work and storytelling. I’ve collaborated with underground artists Lesego and Stuccothegreat on voiceover projects, contributing an outro for Only Fans with Lesego and an intro for Helter Skelter on Stuccothegreat's album.
Beyond collaborations, I regularly practice my voiceover skills by exploring scripts online or using my own original writings. My love for storytelling has led me to publish a short story on Wattpad, and I have two handwritten short stories that I dream of bringing to life one day. Through voice and words, I strive to craft engaging narratives that resonate with diverse audiences.